Refund policy

For health and legal reasons, we are unable to accept returns or exchanges on food items. However, we want you to be happy with your purchases. If for any reason you are dissatisfied with one of our products, please e-mail us with the following information:

• Your name and address

• Your invoice number

• The item(s) you purchased

• The reason for your concern

We will contact you with information about any steps we are able to take to fix the situation.

For non-food merchandise, returns must be made within 15 days of purchase. We will only pay return shipping charges if we have made an error or the product has arrived damaged due to our handling.

Important disclaimers:

• We are not responsible for damage caused by carriers during transit. Any issues related to shipping damage should be reported to us promptly, but liability for carrier-caused damage rests with the carrier.

• We are not responsible for items ordered in winter that are left outside and freeze. Customers are responsible for retrieving deliveries promptly in cold weather to prevent damage from freezing temperatures.